Shipping, Returns & Exchanges

Orders & Shipping

Our shirts are all made to order just for you!
We take about 2-7 business days to create each t-shirts etc. then you should add shipping times on top of that. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. We strive to get your order to you as soon as possible!

 

Returns & Exchanges

We understand not everything is as perfect as that last PR... 
-------------------
All returns must be sent back with in 14 days of the initial delivery.
A refund excluding the original shipping fee will be issued upon receiving your items in their original condition, unwashed, and with the original tags attached.
Exchanges can be made for items of equal value. An additional shipping fee may be applied.
We cannot refund items damaged during the shipping process.
If items were damaged during shipping, please file a claim with the carrier.
If you received the wrong order or a defective product, we gladly pay shipping for your exchange.
-------------------
To process a return or exchange or with additional questions,
please email us at service@twopilotsrun.com.
Please be sure to include your order number and order details and
we'll get back to you with instructions on processing your return.

 

 

 
SHIPPING METHOD ORDER DEADLINE FOR CHRISTMAS
Economy  Dec 3
Standard  Dec 10
Express  Dec 11
Overnight  Dec 13
Flat rate Dec 3